Privacy Policy

jorvaxi.com ("we", "us") is a Private Entrepreneur (PE) registered in Ukraine, EDRPOU 00335080, at Business Center 'Horizon', 15 Khreshchatyk Street, Kyiv, 01001, Ukraine. This policy explains how we process personal data collected through inquiry and booking forms on jorvaxi.com, in line with the Law of Ukraine "On Personal Data Protection" and the Law of Ukraine "On Electronic Commerce".

Data we collect

We collect the name, email address, phone number, travel dates, route preferences, and any message you submit through our forms. We also collect technical data (IP address, browser type) via cookies only with your consent.

How we use your data

Your data is used to respond to inquiries, plan routes, process bookings, and improve our service. Human route planners review submissions to prepare personalised itineraries. We do not sell your data.

Legal basis

Processing is based on your consent and, where a booking is made, on the performance of a contract. You may withdraw consent at any time by contacting us.

Cookies

We use cookies only after you consent, as required by the Law of Ukraine "On Personal Data Protection". You can manage cookies in your browser settings.

Sharing

We may share data with service providers (e.g. payment processors, IT support) under confidentiality agreements, or when required by law.

Retention

We keep personal data for as long as needed to fulfil the purposes above, then delete it securely. Booking records may be kept for the period required by Ukrainian law.

Your rights

You have the right to access, correct, delete, or restrict processing of your data, and to object to processing. To exercise these rights, email contact@jorvaxi.com. You may also lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights. Consumer disputes are handled under the Law of Ukraine "On Consumer Protection".

Contact

jorvaxi.com
Business Center 'Horizon', 15 Khreshchatyk Street, Kyiv, 01001, Ukraine
Email: contact@jorvaxi.com
Phone: +380 733 099 5029